We are a Zoho CRM implementation partner in Dubai. We map your sales process, then configure, customise, integrate and train so your team actually uses Zoho CRM. Our consultants work with businesses across the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
Zoho CRM is one of the most flexible CRMs on the market. It handles leads, contacts, deals, quotes, sales pipelines, workflow automation, analytics and the Zia AI assistant, and costs far less than Salesforce. But flexibility cuts both ways. Most CRM projects fail because the system is set up generically and never reflects how the sales team actually works.
Our Zoho CRM implementation services start with a workshop to map your lead sources, sales stages, approval rules and reports. We then configure Zoho CRM around that process, migrate your data, integrate your other systems and train each team, from sales reps to management.
We have implemented Zoho CRM for real estate brokerages, trading and distribution companies, education providers, clinics and professional-services firms across the UAE and the GCC.
What your team gets with Zoho CRM, set up and supported by Infinity ITM.
Capture leads from websites, portals, WhatsApp and campaigns, then track them through a visual pipeline.
Enforce your sales process step by step and automate follow-ups, assignments and approvals.
Generate branded quotations with products, price books and VAT, then convert them to invoices in Zoho Books.
Real-time dashboards, forecasts and KPI tracking for sales managers and leadership.
Lead scoring, deal predictions, anomaly detection and conversational assistance.
Full CRM on iOS and Android for field sales, with check-ins and offline access.
End-to-end delivery from our Dubai team, from the first licence to long-term support.
Discovery workshops, process maps and a solution design signed off before we build.
Custom modules, fields, layouts, Blueprint, validation rules, Deluge functions and client scripts.
Cleansing and importing data from Excel, Salesforce, HubSpot, Pipedrive, Bigin or legacy systems, with duplicates removed.
WhatsApp Business, telephony (VoIP/IVR), website forms, property portals, Zoho Books, Zoho Desk, Google Workspace and Microsoft 365.
Sales in the GCC run on WhatsApp, phone calls and relationships. A Zoho CRM implementation in Dubai or Riyadh has to reflect that, which is why we build these patterns into every implementation.
WhatsApp Business integration so conversations, templates and follow-ups are logged against each lead.
Quotes and invoices that handle UAE 5%, KSA 15%, Oman 5% and Bahrain 10% VAT, synced with Zoho Books.
AED, SAR, QAR, KWD, BHD and OMR pricing, with territory management for regional sales teams.
Arabic interface support, bilingual templates and training for mixed-language sales teams.
Headquartered in Dubai, our team delivers Zoho CRM projects throughout the Gulf Cooperation Council.
Dubai 路 Abu Dhabi 路 Sharjah 路 Ajman 路 Ras Al Khaimah
Zoho CRM implementation services in Dubai, Abu Dhabi and Sharjah for real estate, trading, education, healthcare and B2B services.
Our services in UAERiyadh 路 Jeddah 路 Dammam 路 Al Khobar 路 Mecca 路 Medina
Zoho CRM consultants for Riyadh, Jeddah and Dammam, with Arabic-ready setup, SAR pricing and 15% VAT quotations.
Our services in Saudi ArabiaDoha 路 Al Wakrah 路 Al Rayyan 路 Lusail
Zoho CRM implementation for Doha businesses, including data migration, integrations and remote training.
Our services in QatarKuwait City 路 Hawalli 路 Salmiya 路 Farwaniya 路 Ahmadi
Zoho CRM customisation and integration for sales teams in Kuwait City.
Our services in KuwaitManama 路 Muharraq 路 Riffa 路 Hamad Town 路 Isa Town
Zoho CRM implementation for Manama businesses, with multi-currency setup and Zoho Books integration.
Our services in BahrainMuscat 路 Salalah 路 Sohar 路 Nizwa 路 Duqm
Zoho CRM partner for Muscat-based companies, from process design and customisation to go-live support.
Our services in OmanIndicative Zoho licence prices per user per month billed annually, in USD. Implementation is quoted separately based on scope.
$14 /user/month
$23 /user/month
$40 /user/month
$52 /user/month
We learn how your business works today and what you need the platform to do.
A written scope, licence recommendation and fixed quote, so there are no surprises.
Configuration, data migration and integrations, tested before go-live.
Role-based training, then ongoing support from our team on Gulf time.
It depends on scope: the number of modules, integrations, data volume and custom development. A standard SME implementation is a fixed-price project, while larger rollouts are scoped after a discovery workshop. Contact us for a quote.
A focused sales CRM for an SME typically goes live in 2 to 4 weeks. Multi-department rollouts with integrations and custom development usually take 6 to 12 weeks.
Yes. We integrate Zoho CRM with WhatsApp Business so messages are logged against leads and contacts and templates can be triggered from workflows.
Yes. We implement Zoho CRM for companies in Riyadh, Jeddah, Dammam and across KSA, and also serve Qatar, Kuwait, Bahrain and Oman.
Yes. We map, cleanse and import accounts, contacts, deals, activities, notes and attachments, and remove duplicates before go-live.
Yes. We offer monthly support and enhancement plans covering user support, new automations, reports and admin changes.
Speak to our Dubai team for a free consultation and a quote for your business in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain or Oman.
