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LEGAL INFORMATION

Privacy Policy

Your privacy is important to us. This policy outlines how Infinity ITM collects, uses, and protects your personal information.

Last Updated: January 10, 2026

GDPR and UAE data protection compliant
Enterprise-grade security measures
Transparent data handling practices
Your data rights protected

At Infinity ITM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We collect information you provide directly to us, including name, email address, phone number, company name, and any other information you choose to provide when contacting us or using our services.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information about our user base.

How We Use Your Information

Service Delivery

To provide, maintain, and improve our Google Workspace solutions and other IT services, and to communicate with you about your account or transactions.

Communication

To send you technical notices, updates, security alerts, support messages, and marketing communications in accordance with your preferences.

Analytics

To monitor and analyze usage patterns and trends to improve our website and services, and to personalize your experience.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Your Rights

Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us at the email address provided below.

Data Deletion

You may request deletion of your personal information, subject to certain exceptions prescribed by law.

Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those messages or by contacting us directly.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our website.

Types of cookies we use include essential cookies for site functionality, analytics cookies to understand how visitors interact with our website, and marketing cookies to deliver relevant advertisements.

Third-Party Services

Our website may contain links to third-party websites and services, including Google Workspace. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our website.

International Data Transfers

As a company based in Dubai, UAE, we comply with applicable UAE data protection laws. If we transfer your information to countries outside the UAE, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dubai Office

DSO-IFZA-19577, IFZA Properties
Dubai Silicon Oasis
Dubai, UAE

We will respond to your inquiry within a reasonable timeframe, typically within 30 days of receiving your request.