Zoho CRM Plus combines Zoho CRM, Desk, SalesIQ, Campaigns, Marketing Automation, Social, Projects and Analytics into one customer experience platform. We implement it for businesses across the UAE, Saudi Arabia and the GCC.
When marketing, sales and support use different tools, nobody sees the whole customer. Zoho CRM Plus solves that by bundling the Zoho apps that touch customers into one unified platform, with a single login, shared data and cross-app automation.
As a Zoho CRM Plus partner, we implement the suite in phases. First comes the sales CRM, then marketing (Campaigns, SalesIQ live chat, Social) and service (Desk), each connected so leads, conversations and tickets live on the same customer record. Finally we build Zoho Analytics dashboards that show the whole funnel.
CRM Plus is ideal for companies that have outgrown a sales-only CRM but don't need the full Zoho One suite. We deliver it for businesses in the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
What your team gets with Zoho CRM Plus, set up and supported by Infinity ITM.
Full sales CRM with Blueprint, territories, CPQ and Zia AI.
Omnichannel help desk with SLAs, a help centre and CSAT.
Website visitor tracking, live chat and chatbots feeding leads into CRM.
Email campaigns, lead nurturing journeys and lead scoring.
Social publishing, monitoring and lead capture from social channels.
Cross-functional dashboards, plus project delivery for post-sale work.
End-to-end delivery from our Dubai team, from the first licence to long-term support.
Map the journey from first touch to renewal and decide which app owns each stage.
CRM first, then marketing and service apps, each configured and integrated.
Zoho Analytics dashboards combining marketing, sales and service KPIs.
Team-by-team training and a managed support plan after go-live.
Gulf customers expect fast, personal and bilingual service across WhatsApp, web chat, email and phone. CRM Plus brings all of those channels together.
Live chat on your website plus WhatsApp conversations, all logged against the customer record.
Arabic and English email campaigns and templates, segmented by country and language.
Territories, currencies and VAT-ready quotations for teams selling across the GCC.
Business hours and SLAs for different GCC work weeks and public holidays.
Headquartered in Dubai, our team delivers Zoho CRM Plus projects throughout the Gulf Cooperation Council.
Dubai 路 Abu Dhabi 路 Sharjah 路 Ajman 路 Ras Al Khaimah
Zoho CRM Plus implementation for Dubai, Abu Dhabi and Sharjah businesses unifying sales, marketing and service.
Our services in UAERiyadh 路 Jeddah 路 Dammam 路 Al Khobar 路 Mecca 路 Medina
Zoho CRM Plus for Riyadh, Jeddah and Dammam, with Arabic campaigns, SAR pricing and Sun鈥揟hu service SLAs.
Our services in Saudi ArabiaDoha 路 Al Wakrah 路 Al Rayyan 路 Lusail
Zoho CRM Plus rollouts for Doha businesses, covering CRM, Desk and SalesIQ.
Our services in QatarKuwait City 路 Hawalli 路 Salmiya 路 Farwaniya 路 Ahmadi
Zoho CRM Plus for Kuwait City sales and service teams.
Our services in KuwaitManama 路 Muharraq 路 Riffa 路 Hamad Town 路 Isa Town
Zoho CRM Plus for Manama businesses, bringing marketing, sales and support onto one platform.
Our services in BahrainMuscat 路 Salalah 路 Sohar 路 Nizwa 路 Duqm
Zoho CRM Plus implementation for Muscat businesses.
Our services in OmanWe learn how your business works today and what you need the platform to do.
A written scope, licence recommendation and fixed quote, so there are no surprises.
Configuration, data migration and integrations, tested before go-live.
Role-based training, then ongoing support from our team on Gulf time.
Zoho CRM Plus includes Zoho CRM (Enterprise), Desk, SalesIQ, Campaigns, Marketing Automation, Social, Survey, Projects and Analytics, all under one licence.
CRM Plus focuses on customer-facing teams: sales, marketing and service. Zoho One adds finance, HR, operations and collaboration apps across the whole business.
Yes. Your existing CRM data and customisations are retained, and we add and integrate the extra apps.
A phased rollout typically takes 4 to 10 weeks, depending on the number of apps, channels and integrations.
Yes. We serve customers in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman.
Speak to our Dubai team for a free consultation and a quote for your business in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain or Oman.
